Southwest Airlines Co. is highlighting several new benefits for Southwest® Business Customers as the carrier continues the journey of making it easier to book, manage, and service business travel on Southwest Airlines®. The airline also revealed it is beginning work on an industry-leading self-service travel portal designed to bring more efficiencies and add more tools travel managers, travel decision makers, and travel management companies need to better manage their respective travel programs with Southwest.

Travel Portal

Built on Salesforce, the global leader in customer relations management, this self-service travel portal will become the primary location for travel managers and travel management companies to keep up to date with their Southwest-managed travel programs. The travel portal will provide quick access to reporting dashboards, Southwest news and updates, and much more.

The Travel Portal is expected to be available by mid-2022.

Concur TripLink

Southwest also announced that it joined the Concur TripLink Network, continuing the airline's efforts to be available in the Customer's booking channel of choice and making it easier to book and manage business travel. Through the integration with Concur TripLink, Southwest Airlines Rapid Rewards® Members will be able to link their SAP® Concur® accounts, and will have the ability to see their company's applicable discounted rates and certain other contractual benefits while booking travel on Southwest.com or via the airline's mobile app. Once an itinerary is booked, the Customer's data flows automatically to the SAP Concur solutions, allowing for a streamlined experience with Concur® Travel, Concur® Expense, duty of care, and other travel reporting needs.

SWABIZ Goes Mobile

Southwest also announced it is putting the power of booking a business trip in the hand of the traveler. Southwest Business Customers who utilize the airline's free managed travel tool, SWABIZ®, can now book and manage aspects of their trips on their mobile devices. Customers can visit SWABIZ.com, Southwest.com, or the Southwest Airlines app on their preferred device to book and manage their travel. This functionality is available on Apple iOS products and anticipated to be available on Android devices by the end of 2021.

To learn more about utilizing these new enhancements or learn how Southwest can be a trusted travel solution, visit Southwest.com/AboutBusiness.