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News / German National Tourist Office leverages GuideGeek AI technology to engage American travelers
Germany goes AI-savvy for travelers

Travelers planning a trip to Germany or traveling throughout the country can now rely on "Emma – Your AI Guide to Germany" a new AI travel genius that provides instant answers to travel or tourism-related questions about Germany. The German National Tourist Office (GNTO) recently introduced the feature using GuideGeek artificial intelligence technology from Matador Network.
Travelers can access Emma on WhatsApp or visit the Germany – The Travel Destination Facebook page, tap the message button and enter any travel or tourism question about Germany. The natural language AI will respond with instant customized recommendations based on the information users share, such as interests, preferences, group size, ages and more. Travelers can use the feature to plan trips well ahead of time or for on-the-go suggestions as they explore Germany.
Emma engages users in conversation about visiting Germany, helping foster a deeper connection to the destination. It can plan an entire itinerary, or answer specific questions about historical sites, parks, lesser known attractions, museums and more. The personalized, real-time responses are generated by AI trained on extensive data from the GNTO as well as over 1,000 integrations for travel information from GuideGeek's award-winning technology.