What:

The American Society of Travel Advisors (ASTA) has launched a new online reporting tool to help travel advisor members report and track delays in hotel commission payments. The tool, available here, is designed to collect and escalate advisor concerns directly with hotel partners, shining a light on the scope of late or missing payments.

Why it matters: 

Hotel commissions are a vital source of revenue for travel advisors. Payment delays can disrupt cash flow, erode trust and add unnecessary administrative burdens. For too long, advisors have absorbed the frustration of inconsistent or late commission payments without a clear avenue for redress.

This new tool is a significant step in empowering advisors and raising the collective voice of the travel agency community. By aggregating data and surfacing patterns of late payment, ASTA can more effectively advocate with hotel partners and industry stakeholders to ensure advisors are compensated fairly and promptly.

When:

The reporting tool is live now. ASTA member advisors can immediately begin submitting hotel commission concerns here.

More information: 

To access the reporting tool, visit ASTA’s Commission Reporting Portal.