At the 2019 Aircraft Interiors Expo in Hamburg, Germany, United Airlines was awarded the Crystal Cabin Award for Inflight Entertainment and Connectivity. This is for its new onboard entertainment interface, which recently debuted on the airline’s 787-10 Dreamliner fleet.

 

Crystal Cabin Award

The highly coveted award recognized the efforts of United and its partners at Panasonic Avionics to provide customers with what is the most accessible airline entertainment system in the world.

This new system offers the most extensive suite of accessibility features on seatback entertainment. This accommodates any level of vision, as well as provides support for customers with hearing and mobility issues.

 

 

These features include:

• Text-to-speech with reading granularity options • Customizable voice volume, speed and pitch • Explore by touch features including screen magnification, customizable text size, high contrast text options, color correction options and color inversion options • Custom messaging tailored for customers with hearing disabilities • Additional navigation options for mobility impaired passengers who are unable to swipe or use handset features

 

 

Enhancements for all:

• Split screen capabilities that allow customers to watch a movie and view the flight map simultaneously • A relax mode that lets customers customize a selection of soothing videos and relaxing audio playlists • Movie and television recommendations based on remaining flight time, previously watched content and movies and shows that have been added to a customer's favorites list

 

Onboard Hospitality Award

United also won the Onboard Hospitality Award for Best Use of Onboard Technology for the seatback entertainment system. The carrier expects to add this award-winning entertainment system to other aircraft beginning in late 2019.

 

To learn more, please visit united.com