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News / Recognized for Loyalty Innovation, AAdvantage Program wins the First Editors’ Choice Award in 2020 The Points Guy Awards
Acknowledging the customer-friendly initiatives announced by the program this year
November 19 - Travel website and lifestyle media brand The Points Guy chose American’s AAdvantage® loyalty program for its first Editors’ Choice award, acknowledging the customer-friendly initiatives announced by the program this year.
“We’re humbled and honored to have been selected by The Points Guy editors for its inaugural Editors’ Choice award,” said Rick Elieson, President of the AAdvantage program. “AAdvantage values its relationship with our members, many of whom are TPG readers, and is committed to providing the best loyalty program in the industry.”
Last week, American announced that AAdvantage members can book an award ticket through all American Airlines channels without an award service charge. If their travel plans change, members no longer pay a reinstatement fee to have miles redeposited in their account when they cancel an eligible award ticket. American also hit the pause button on AAdvantage mileage expiration through June 30, 2021.
Looking forward to next year, AAdvantage members have a head start on earning elite status for 2021 with an extra three months to earn towards elite qualification. Additionally, members who use AAdvantage credit cards have an additional path to earning status. Elite members are also now enjoying their earned benefits regardless of what ticket type they purchase.
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