American Airlines has delivered another strong operational performance for its customers during the winter holiday travel period, canceling the fewest flights among the major carriers while operating significantly more on-time flights than last year’s holiday period. American was able to achieve this strong performance despite weather in many parts of the country and a significant volume of non-scheduled, non-air carrier operations that resulted in increased air traffic control delays.

American’s winter holiday operational highlights (through January 1)

• American has welcomed nearly 7.8 million customers across more than 71,000 flights since December 20. The period concludes January 8
• To date, American has led its major competitors in completion factor, canceling the fewest number of flights. American didn’t cancel a single mainline flight for the first six days of this travel period (with nine total days without a mainline cancellation) and just 16 mainline flights have been canceled this holiday period
• American’s on-time departure and arrival performance both improved by around 15% compared to 2022’s holiday period
• American’s continued investments and focus on baggage handling across our network are paying off, with the key metric that measures mishandled baggage improving 66% compared to last year’s holiday period