The safety of the travellers, employees, and partners has always been G Adventures top priority. And now, as our world opens back up, they know it is essential for your travellers to feel completely comfortable whenever they decide to get back to exploring.

Know that when they do feel ready, G Adventures is more than ready to support them with their new Travel with Confidence policy.

 

Travel with Confidence

This new policy is built around five pillars that outline how G Adventures will continue to keep travellers safe and healthy on our tours and help you make them feel even better about their choice to travel:

 

Smaller is better

G Adventures groups have always been small (usually 12 travellers) to encourage connections, access places overlooked by larger groups, and to give travellers plenty of personal space — even before physical distancing. They will continue to foster connections with newly created measures to keep everyone safe.

 

 

G Adventures CEOs

Their CEOs (Chief Experience Officers) are responsible for your travellers having the time of their life, which includes keeping them safe and happy. With local knowledge, 24/7 support from their field staff around the globe, and new health and safety training, the CEOs will continue to do everything they can to ensure your travellers enjoy their adventure in whatever way makes them most comfortable.

 

 

Getting around

Whether on the road or the high seas, G's private vehicles and boats will now feature daily assigned seating and undergo daily deep cleaning of all surfaces. Hand-sanitizer will be required every time travellers board the vehicle.

 

 

Sleep soundly

G Adventures has always selected their accommodation partners carefully and now they are working with them to create new procedures to further protect your travellers’ health and safety. Because G travel in small groups, they stay at smaller hotels — which means fewer guests. Not only does this give travellers the opportunity to spend quality time together (with appropriate distancing), but they'll come in contact with fewer people, too.

 

 

Good (and safe) eats

Food is half the reason we travel (let alone leave the house), so G knows how crucial it is that your travellers feel safe whenever we stop for a meal. They will continue to only include eating experiences on tour where good hygiene is maintained and physical distancing can now be practiced.

 

 

G Adventures Global Connection Officers

Their GCOs (the people who answer when you call G Adventures) are available 24/7 to help with any questions you have prior to your trip, so you can feel confident and safe before leaving. No matter what time of day, they're there to respond to you — even at 3AM. They'll be up to date on local regulations and restrictions and can guide you through your travel process as smoothly as possible.

And if you don’t feel well before travelling, there’s the Book with Confidence policy that helps you reschedule your trip for when you do, which they can help you with too (terms & conditions apply). If you book flights with G Adventures and there are any changes, rest assured that the team will support you by making new arrangements on your behalf.

 

 

Smaller groups

G groups have always been small. This offers security, access, camaraderie, and a connection with your destination you won't get by travelling on bus tours or on your own. Their average group size is 12, ensuring the travellers can engage with each other without being squeezed together like sardines — and that was before physical distancing became a reality. Plus, if you have 8 or more friends you’d like to adventure with, you can reserve the entire trip!

 

My own room

If you’re joining one of our small group tours on your own, good on ya! If you are a solo traveller sharing a room with someone, they will do their best to ensure they will be your roommate for the entire journey to support distancing efforts. G Adventures has My Own Rooms available as an extra option for tours (pending availability), and will be offering more of these at more affordable prices to make it even easier to have a bit more space.

G Adventures Chief Experience Officers

Their CEOs are responsible for ensuring you have the time of your life while keeping you as safe as possible. Here’s how they’re ready to do that:

• They’re trained in First Aid, CPR, and other safety protocols
• They’re supported 24/7 by the field staff in our offices around the world who are well-equipped to handle emergencies
• They can help you find local clinics if you’re feeling sick
• They’ll receive new training to ensure they are up to date on all health and safety policies during these evolving times
• They have extensive local knowledge to proactively help you navigate wherever you’re travelling
• Their local knowledge allows for greater flexibility when it comes to knowing the best time to visit certain highlights to avoid crowds whenever possible and suggesting the restaurants with the strictest hygiene practices or those where you can reserve your own table or room in advance
• They’ll wear face masks when necessary based on local guidelines and recommendations

 

You & your fellow travellers

G Adventures travellers' safety and wellbeing is their biggest concern. If you're not feeling well before your departure, they have a Book with Confidence policy that provides you with flexibility and freedom to delay leaving until you’re back to 100% healthy (terms & conditions apply).

If you have a fever or any other symptoms on tour, you may be required to have a doctor clear you before rejoining G Adventures. All travellers are requested to bring face coverings, whether they’re buffs, face masks or bandanas (extra style points encouraged). They’ll make every effort to have hand sanitizer available, but G recommends bringing your own.

Planes, trains, automobiles and more

 

Small private transport vehicles

• Every surface in G's well-kept fleet of private vehicles will get at least one daily deep cleaning • Each traveller will have a daily assigned seat • Hand-sanitizer will be required every time you board the vehicle • Facial coverings will be recommended while on-board

 

 

G Adventures boats

• Every surface will get at least one daily deep cleaning • High-traffic areas will receive more frequent cleaning • Hand-sanitizer or hand washing will be required every time you board the boat, as well as before and after meals • To support physical distancing, meals may have assigned seating and there will be assigned slots for activities and rooming • Facial coverings will be recommended and welcomed on-board • Your crew is trained in health and safety measures (including food handling) and all cooking staff will follow up-to-date advice from health authorities

 

Local transportation

• Use of local transportation will be limited wherever possible. Please reference the Trip Details for each individual tour for specifics • If local transportation is used, precautions will be followed in adherence to local health and safety regulations to keep our travellers safe and sound

 

 

Where you'll be staying safe

G always carefully selected their accommodation partners for their high standards and local roots. Travelling in small groups means that they stay at smaller hotels too, with fewer guests — which means less daily contact with others outside your group in public spaces.

Now they are working with their accommodation partners to optimize their health, safety and cleanliness procedures, as well as creating additional measures for physical distancing. Here are some of the things they’re working on to help keep you safe:

• Daily deep cleaning and disinfecting of all surface areas inside your room with extra cleaning on light switches, door handles, TV remotes, and thermostats
• No hotel staff will enter your room after it has been cleaned
• Increased frequency of cleaning and disinfecting of all public restrooms and all surfaces in public areas. This might include the closure of public spaces such as gyms, bars, restaurants, and meeting rooms for periods throughout the day
• Wherever possible, their groups will stay on the lower floors to limit elevator use
• Hotels will implement social distancing protocols in line with local regulations

 

 

A good & safe place to eat

G Adventures has always carefully selected their food service partners and worked closely with them to ensure they are meeting health, safety, and cleanliness standards with their facilities, staff training, and food preparation and delivery.

Wherever possible, they will reserve separate tables or private rooms at the restaurants they visit, opt for more “al fresco” opportunities when they can, and ensure breakfasts can be “grab and go” boxes, while avoiding family style or self-serve buffets for meals. G Adventures wants you to feel comfortable and safe as you savour every last bite.

 

 

Activities

You’ve always had freedom and flexibility to do your own thing on G Adventures tours with optional activities and experiences. Now, you’ll still have those options with added measures to keep you healthy and safe.

All equipment for activities on tour, including hiking poles, camping supplies, life jackets, snorkels, etc., will be cleaned thoroughly at least once a day and disinfected between use. When travellers are responsible for putting up their own tents on camping itineraries, you will be given the supplies required to disinfect your gear.

G will also do their best to make activities and highlights stops happen during non-peak hours, so you can have fun and feel safe no matter what you’re doing.

A healthy goodbye

If you’re not feeling well at the end of your tour for any reason, let your CEO know and they can help get you access to medical care and support. Because G Adventures wants you to head home after a life-changing experience feeling just as good than when you left.