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December 12 2024 / 05:32 PM
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BlueBay Hotels
Enjoy your time on vacation with your canine companion!

Diamond Suites Luxury Boutique Hotel is pleased to inform you that BLUE DIAMOND LUXURY BOUTIQUE HOTEL wants you to enjoy your time on vacation with your canine companion, and the hotel is happy to welcome all well-behaved dogs under the following policies:

  • Dog must be leashed while outside the room
  • Dog must be kept on a leash in the room’s terrace
  • Dog can have access to Ceviche´s restaurant
  • Dogs rae not allowed:
    • Main Swimming Pool Area
    • Restaurants
    • Docks near lagoon, cenote or rivers
  • Included amenities:
    • Dog bed
    • Dog food and water bowls
    • Dog Welcome kit (bone, toy, poop bags, welcome letter)
  • There is a daily fee of $35 usd per dog, per day
  • This is a non- refundable charge for dogs under 20 lbs
  • Dogs weighing more tan 20 lbs are not permitted on property
  • * These policies do not apply for persons requiring Service animals (emotional support dogs are considered dogs, they are not considered service pets)

 

Important:

  • Guests are responsible for cleaning up aer their dog on hotel property and in the neighborhood
  • Dogs must not be left unattended
  • If guest requires a dog-sitter or dog supplies, they should contact the concierge with advance notice
  • An additional fee will be charged if Diamond Suites find your dog has soiled the room
  • Room Attendants will not clean a room with a dog in it, even if it is caged
  • If your dog barks and disturbs other guests to the extent hotel management has to reduce other room rates, that amount will be charged to your room bill

 

Additional services under request with additional charge: vet, dog salon, walking services, special food.

 

Other Considerations:

  • Any disturbances such as barking must be curtailed to ensure other guests are not inconvenienced
  • Guests must contact the housekeeping department to arrange for a convenient time for servicing their room
  • Guests are responsible for all property damages and/or personal injuries resulting from their dog
  • Guests agree to indemnify and hold harmless the hotel, its owners and its operator from all liability and damage suffered as a result of the guest's dog
  • The hotel reserves the right to charge guest's account commensurate to the cost of such damages
Jul 31, 2023

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