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News / Arajet announces major transformation: lower baggage fees, more weight, new categories, and no counter check-in charges
The Dominican airline redesigns its options to Basic, Classic, Comfort, and Extra to allow passengers to choose the baggage type and fare that best fit their needs
Arajet, the Dominican flag carrier, announced innovations in its baggage and service policies by introducing its new package portfolio: Basic, Classic, Comfort, and Extra.
The airline also announced that from now on it will not charge for check-in at the counter, has reduced the prices for registering baggage and additional luggage, set fixed rates, and will allow more weight.
Victor Pacheco, Founder and CEO of Arajet, explained that these changes are driven by the airline's commitment to ensuring passengers "get the best value for their money." He stated, "We redesigned our packages to simplify the purchase decision and elevate the end-to-end travel experience. We want every customer to feel that their fare was tailor-made for them, without complications."
Among the new features is the Basic package, which offers the lowest fare and allows travel with a personal item of up to 6 kg. The Comfort package, designed for vacation and leisure travelers, includes a personal item of up to 6 kg and a checked bag whose allowance increases from 20 kg to 23 kg.
The newly launched Classic package, designed for business travelers, includes a personal item and a carry-on bag of up to 12 kg, with the added benefit of being able to change flights by paying only the fare difference plus an additional fee, as well as the option to select seats. The Extra package, ideal for families, includes a personal item, a carry-on bag, and a checked bag, as well as unlimited flight changes by paying only the fare difference, seat selection, and priority boarding.
Other changes include group boarding and improved customer service through WhatsApp, enabling passengers to make inquiries, modifications, or cancellations more efficiently.
The new packages are now available at www.arajet.com and can be used immediately.
With these innovations, Arajet reinforces its commitment to providing a safe, comfortable, and personalized travel experience, while maintaining its focus on efficiency and punctuality to connect the Americas from the Dominican Republic.
