Air Canada wins prestigious Honours and Awards across business segments

Including Customer Service, Employee Engagement, Social Responsibility and Innovation, and Investor Relations Leadership

Air Canada wins prestigious Honours and Awards across business segments

December 15 - During a year which has been challenging for the airline industry, Air Canada’s continued commitment to excellence has been recognized with a Five Star rating in the Global Airline category by the Airline Passenger Experience Association (APEX) and by being named the Best Airline in North America by Global Traveler for the second straight year.

These honours are the latest in a series of awards affirming Air Canada’s accomplishments in key aspects of its business, including customer service, human resources, corporate social responsibility and investor relations.

Other major awards and recognitions recently received by Air Canada include:

Forbes lists Air Canada among the top 100 best employers in the world

Air Canada ranked among the top 100 employers in the Forbes World Employer ranking, listed in the transportation and logistics category. The Forbes ranking is based on a survey of 160,000 workers from 58 countries who were asked to rate their employer and other employers in the same category. Not only did Air Canada employees recommend the airline as a great place to work, but others in the transportation industry rated Air Canada as a great place to work.

Loyalty360 Platinum award for Innovation in Corporate Social Responsibility

Loyalty360, the association for customer loyalty, awarded Air Canada the Platinum prize for Innovation in Corporate Social Responsibility and the Bronze award for Business Transformation. These awards recognize outstanding achievement for the airline's CSR program and the Aeroplan Travel at Home campaign that engaged members to earn miles in innovative new ways when travel was put on hold during COVID-19 restrictions.

Air Canada named in Institutional Investors' All-Canadian Rankings

Institutional Investor, a source for research and rankings for market analysts listed Air Canada in its All-Canada Rankings as a top company for corporate leadership and investor relations expertise, and the highest ranked organization in the Consumer business category, including Best CEO, Calin Rovinescu, Best CFO, Michael Rousseau, Best Investor Relations Professionals and Best Investor Relations Team.

Additional Global Traveler Awards:

• Best Airline Cabin Cleanliness (inaugural award) • Best Frequent-Flyer Award Redemption for transformed Aeroplan program • Best Airline for Onboard Entertainment for second consecutive year • Best Airline, Premium-Economy for second consecutive year • Best Airline, Onboard Menu – Business Class