Photo: Ambassador Cruise Line's Ambience
 

Ambassador Cruise Line is expanding into North America.

The UK-based cruise line has opened a dedicated office in the U.S., complete with a toll-free phone number to serve the North American market.

And that includes Canada, as a spokesperson confirmed for Travelweek. The new 1-800-537-1499 number will work in Canada. “When travel advisors call, they will be assisted by a travel industry sales specialist and receive agent commission,” said the spokesperson.

Ambassador Cruise Line’s Buckingham Restaurant

Ambassador Cruise Line’s first ship, the 1,400-passenger Ambience, sailed its maiden voyage from London Cruise Terminal in April 2022. A second ship, the 1,200-passenger Ambition, has since joined the fleet.

Christian Verhounig, CEO, Ambassador Cruise Line, says the line is known for delivering authentic, affordable, quality cruises sailing from eight regional ports across the UK. Those ports are London, Edinburgh Leith, Newcastle, Dundee, Liverpool, Belfast, Bristol and Falmouth.

The cruise line is described as adult-focused and age-inclusive, primarily catering to the 50-plus market. Multi-generational cruise adventures with family-fun activities operate during the summer.

Deluxe Suite accommodation with Ambassador Cruise Line

“Our expansion into North America is an exhilarating milestone for Ambassador Cruise Line,” says Verhounig. “We pride ourselves on offering our guests an authentic sailing experience that goes above and beyond their expectations, and we are absolutely delighted to bring our signature brand of affordable quality cruises to even more guests. Having a dedicated team to support our North American operations underscores our commitment to delivering exceptional service and memorable voyages. With 94% of all those who sail with us saying that they would recommend us to their friends and family, we are very much looking forward to offering guests from North America the ‘warmest welcome at sea’ in the months and years to come.”

The cruise line’s dedicated North America office is open Monday to Friday from 9 a.m. to 9 p.m. Eastern Time and can be accessed by calling 1-800-537-1499.

Travel advisors and customers can also connect with the Ambassador Cruise Line team via email at usasales@ambassadorcruiseline.com.

Source: Travelweek